Our Commitment to Player Trust, Fairness, and Responsible Gaming

At MONOPOLY Casino & Sportsbook, integrity and player trust are at the core of everything we do. We are dedicated to providing a responsible, fair, and entertaining gaming environment for all patrons, with unwavering transparency and compliance.

Game Fairness and Transparency

• Extensive Testing: All games are thoroughly tested and reviewed before they’re released to ensure a fair and enjoyable experience.
• Instant Payouts: Every game pays out winnings instantly, with results determined by our Random Number Generator (RNG) to ensure true fairness and accuracy.
• Easy-to-Find Information: Each game provides clear rules and pay tables within the game console, with bonus game rules included when applicable.
• Full Account Visibility: You can review your game outcomes, winnings, wagers, deposits, and withdrawals any time in your Transaction and Gaming History in the Wallet section.
• Support: If anything seems off or if you have questions, our team is always happy to help.

Helpful Game Resources and Player Education

We want all players to understand each game’s features and associated risks. You’ll find these resources in every game, standardized by the developer for full clarity and transparency:

Random Number Generator: The random number generator, or RNG algorithm, guarantees transparency and fairness of online casino games. It is a sophisticated system that ensures an unbiased outcome of casino games by generating random numbers and results.

Pay Tables: A pay table is the name for the list of payouts on a slot machine or video poker machine. The table shows each combination of symbols and the number of coins bet and how many coins (or credits) the bettor will win. Each slot game will have its own individual Paytable. Paytables are found within the game itself, after being geolocated. All games have clear displayed game rules and bonus game rules (if applicable).

Return to Players: RTPs are displayed in all games to keep the player informed on how much money they can estimate to win back.  Return to Player (RTP) is the term casinos use to describe the percentage of all the wagered money a VLT or slot machine will pay back to players over time. For example, if you make a hundred $1 bets on a machine on which the RTP is 90%, you might expect about $90 in wins.   

MONOPOLY Casino & Sportsbook is committed to dispelling gambling myths.

MYTH: You can improve your chances of winning by employing strategies that focus on hot and cold numbers, odd and even numbers, or analyzing past winning numbers.

FACT: While certain games may display past winning numbers, odd/even numbers, or hot/cold numbers, please understand they are strictly for entertainment purposes and will not improve a players chances of winning.

MYTH: You have to gamble every day to be a problem gambler.   
FACT: A problem gambler may gamble frequently or infrequently. Gambling is a problem if it causes problems.

MYTH: I almost won; I must be due for a win 
FACT: “Almost” winning in no way means that a real win is just around the corner. Future gambling outcomes are in no way influenced by previous outcomes

MYTH: As long as I play within a budget, I’m gambling safely. 
FACT: Playing with a set budget is a great way to stay away from financial harms. But if your gambling impacts other important areas of your life like time spent with loved ones, it may be a sign you need help.

MYTH: If I keep gambling, my luck will change and I’ll win back the money I’ve lost. 
FACT: Each time you place a bet, the outcome is completely independent of the previous one. That means that the odds are no more in your favor on the tenth bet than they were on the first bet. Over time, the more you risk, the more you lose.

MYTH: Problem gambling is not really a problem if the gambler can afford it.   
FACT: Problems caused by excessive gambling are not just financial. Too much time spent on gambling can lead to relationship breakdown and loss of important friendships.

Responsible Gaming Tools and Support

We are committed to providing a responsible gaming service that provides patrons with self-help account control options and tools.

To learn more about the tools and resources available to help you stay in control, please visit our Responsible Gaming Help Center Page. And remember, you’re never alone—our friendly team is available 24/7.  Please don’t hesitate to reach out. We’re always here to help. 

Licensing and Regulation

MONOPOLY Casino & Sportsbook complies with the regulations of the Alcohol and Gaming Commission of Ontario and passes the strict testing of iGaming Ontario (iGO), the regulatory arm of the province. Patrons must be physically located in Ontario to play our real cash games. It is a Federal offense for persons physically located outside of Ontario to engage in Internet or mobile wagering through an Ontario casino unless explicitly authorized by the Alcohol and Gaming Commission.

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