Where can I get further help with Responsible Gaming?
A Safe and Supportive Gaming Environment
At MONOPOLY Casino & Sportsbook, your well-being is our top priority. We are committed to creating a fun and secure atmosphere where responsible play is central to every experience. Our aim is to ensure that every moment you spend with us is enjoyable and, above all, safe.
Support and Resources for Responsible Gaming
If you or someone you know is experiencing gambling problems or addiction issues, support is always available:
- Call: 1-866-531-2600
- Text: 'CONNEX' to 247247
- Visit: www.connexontario.ca/en-ca/
Learn More About Responsible Gaming
For more details about responsible gaming, including education and referral services for those affected by gambling, please visit:
How to Access Responsible Gaming Tools
You can review our Responsible Gaming Policy and access deposit control tools at any time:
- Go to Menu > Play Responsibly > Responsible Gaming on our site.
For additional information and guidance on responsible play, our full Responsible Gaming Policy is available at:
Need Support?
We’re here for you 24/7. Contact us using any channel on our site or email us —we’re always happy to help.
BetGuard
BetGuard lets you opt out of all regulated online gambling in Ontario. It’s your decision and it’s both simple and secure. BetGuard is available to those 19 or older. A player account is not required. Enrolling in BetGuard is separate from any self-exclusion you may have arranged directly with MONOPOLY Casino & Sportsbook. BetGuard is a player support tool provided by iGaming Ontario, an agency of the Government of Ontario. If you have any questions, visit BetGuard.ca or call 1-833-776-7171 (toll-free)