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Setting a Loss Limit

How to Set and Manage Loss Limits

A Loss Limit is a useful Responsible Gaming tool to help you manage how much you’re willing to lose while playing on our site. It can be set for a daily, weekly, or monthly timeframe, and always includes any losses you’ve already incurred during your selected period. Before confirming, you’ll have the chance to review your current limit, the new limit, your past losses, and the remaining amount you can lose in the period.

How to Set a Loss Limit

  1. Log into your account.
  2. Click the Menu button in the top left.
  3. Scroll down to Play Responsibly.
  4. Select Safer Gaming Tools.
  5. Choose Loss Limits.
  6. Select one or more timeframes: Daily, Weekly, and/or Monthly.
  7. Enter your desired dollar amount.
  8. Confirm that your new limit will include your prior losses from the chosen period.
  9. Click Save Loss Limits to proceed.
  10. Review your changes and click Confirm.

A Loss Limit stays in effect until you actively change or remove it.

  • If you decrease your Loss Limit, the change takes effect immediately.
  • If you increase or remove your Loss Limit, the update only takes effect after the current period ends and one additional period has passed. You must also confirm the change within your account.

Loss Limits will not affect your ability to deposit or withdraw funds, and canceled withdrawals do not count toward your limits.

How to View Your Limit History 

To view your Loss Limit history:

  1. Log into your account.
  2. Click the Menu button.
  3. Scroll down to Play Responsibly.
  4. Select RG Limit History to see limits set over the past 12 months.

Want More Support?

For more information about our Responsible Gaming policy and helpful tips for staying in control, visit: https://play.monopolycasino.ca/account/responsible-gaming. 

Need help? We're available 24/7 and here to help! 

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