Your Privacy and Security

MONOPOLY Casino & Sportsbook takes the privacy of your personal information very seriously. We use industry-standard practices to safeguard all account details.

How We Protect Your Information

All pages where you view or change your account security details are protected by Secure Sockets Layer (SSL) technology, keeping your information private.
To access your online account, you must log in with your registered email, mobile number, or username, as well as your password. This helps ensure your account security.

Tips for Keeping Your Account Safe

Follow these recommendations to maximize your account security:

• Always use a strong password by including extra characters and punctuation marks.
• Change your password regularly and avoid using old passwords.
• Never share your account details with anyone, including family members.
• Do not leave your device unattended.
• Never share your personal, financial, or banking information with anyone.
• Avoid using the ‘Save Username / Password’ feature on your device.

Managing and Resetting Your Account Information

To change your account information, please contact us directly.
If you forget your account access details, you’ll need to verify your identity using your security questions. If you need help resetting your access details, we’re available 24/7 through our website or by emailing support@on.monopolycasino.ca. We’re here to help!

Important Notice About Account Responsibility

We are not responsible for third-party access to your account. Under no circumstances shall MONOPOLY Casino & Sportsbook be liable for losses incurred as a result of password misuse or unauthorized access. All transactions made when your username and password are correctly entered will be regarded as valid, whether or not they were authorized by you.

Need help? We're available 24/7 and here to help!