How to Deposit with Interac e-Transfer 

1. Go to Menu > Wallet > Deposit.
2. Select Interac e-Transfer as your method and enter the amount.
3. Follow the prompts to your financial institution, review details, and confirm the deposit.
4. You’ll get a confirmation once funds are available.

How to Withdraw with Interac e-Transfer 

• You must have previously deposited via Interac e-Transfer.
• For faster withdrawals, enable Auto Deposit with your bank.

Steps:

1. Go to Menu > Wallet > Withdraw.
2. Select Interac e-Transfer, enter your email and withdrawal amount.
3. Choose your financial institution and complete via Auto Deposit or Email Transfer.

Frequently Asked Questions 

How long does processing take?

•    Deposits: Usually instant, up to 30 minutes.
•    Withdrawals:
              o    Auto Deposit: Instant, up to 24 hours.
              o    Email Transfer: 1–3 business days.
Limits:
              o    Minimum: $10 per transaction
              o    Maximum: $10,000 per transaction
If your bank isn’t listed: Use a different payment method.

Fees: Your bank may charge fees for Interac e-Transfer.

Change/update Interac: Start a new deposit and choose your new bank.

Common issues:
               o    Insufficient funds, incorrect info, pending account verification, or amounts outside limits.

Check transaction status:
Go to Menu > Wallet > Transaction History.

Don’t see Interac?
Reinstall the app or contact support for help.

Need help? If you have any questions, we're available 24/7 and here to help!